Superior Double Room
- 1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Keypad Hotel - 24 Hang Ga
A 3-star stay in the heart of Hanoi's Old Quarter, praised for its location, breakfast, and attentive staff.
- Central Old Quarter location within walking distance of major attractions
- Varied breakfast with both Vietnamese and Western options
- Friendly staff praised for helpfulness and support
8.2
Great
205 reviews
Booking.com 8.2 · 205 reviews
About
Keypad Hotel - 24 Hang Ga
Keypad Hotel - 24 Hang Ga sits on a busy street in Hanoi's Old Quarter, a base for exploring the city's historic heart. The 3-star property provides practical amenities such as car hire, a paid airport shuttle, and 24-hour reception, alongside a range of services including laundry, dry cleaning, and tour assistance. Rooms are designed for comfort with soundproofing, air conditioning, and flat-screen TVs, and some feature a mini-bar and sitting area.
Guests consistently highlight the hotel's prime location—within walking distance of Hoan Kiem Lake and other Old Quarter attractions—and the quality of the breakfast, which includes fresh fruit, eggs, and Vietnamese and Western dishes. The staff receives frequent commendation for their friendliness and willingness to help arrange tours and transportation. With an 8.2 rating from over 200 reviews, the hotel makes a strong case for a convenient and comfortable stay in Hanoi.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional central location — Situated right in the Old Quarter, the hotel is within walking distance of Hoan Kiem Lake and other major attractions, making it an ideal base for exploring Hanoi on foot.
- Highly praised breakfast — Guests frequently commend the breakfast buffet for its variety, including fresh fruit, eggs made to order, and both Vietnamese and Western options.
- Friendly and supportive staff — Staff are repeatedly described as friendly, helpful, and proactive in assisting with directions, tours, and airport transportation, contributing to a welcoming atmosphere.
- Comfortable and well-equipped rooms — Rooms are described as spacious, clean, and equipped with amenities like Netflix, air conditioning, electronic safes, and comfortable beds, enhancing guest comfort.
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Worth weighing
4 to weigh- No pets allowed — If you're traveling with a pet, this policy may be a drawback, as the hotel does not accommodate animals.
- Check-in limited to afternoon — Check-in is available only from 14:00, which might be inconvenient for early arrivals, though check-out is a reasonable 11:00.
- Limited room types — With only two room types offered, both with a king-size bed, options are limited for travelers seeking twin beds or suites.
- Potential for street noise — Located on a busy street in the Old Quarter, some guests might notice street noise, though soundproofed rooms are available to mitigate this.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Wi-Fi
- Air conditioning
- Non-smoking rooms
- Lift
Food & Drink
- Snack bar
- Mini-bar
- Electric kettle
- Children's buffet
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Currency exchange
- Tours/Ticket assistance
- Grocery shopping service
Transport
- Parking
- Valet parking
- Car hire
- Paid airport shuttle
Business & Other
- Fax/Photocopying
- Safe deposit box
- Luggage storage
- Locker room
Room Amenities
- Flat-screen TV
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Parquet floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 205 reviews
Booking.com · 8.2 · 205 reviews
8.2Verified guest“The breakfast offered a good variety and tasted great, all in a calm, central setting.”
8.2Verified guest“A fairly clean hotel, and I loved being so close to the center, Hoan Kiem Lake, and the airport thanks to the superb location. The breakfast was exceptionally good—fresh fruit and eggs made to order, for example. A great base for the trip.”
8.2Verified guest“The suite had a big bed that I really liked. The location was central, convenient for everything in the Old Quarter.”
8.2Verified guest“The hotel's location is marvelous, right by the Old Quarter, restaurants, and the center. It felt like a family atmosphere. Good prices, and everything met our needs well.”
8.2Verified guest“I'm so grateful I chose Keypad Hotel. It was a true sanctuary during my Hanoi stay. The bed and pillows were incredibly soft, and the room and bedding were clean. They provided all the essentials, including an iron and a smart TV with Vietnamese and English instructions. Breakfast was varied and delicious, and the staff—especially Lily and Ruby at the front desk—made me feel so welcome and cared for. They were kind, friendly, and always ready to help. The location was excellent, with all the major old quarter attractions within walking distance. I had a memorable stay and highly recommend this hotel for its service and value.”
8.2Verified guest“The breakfast here is fantastic, with a variety of fresh cut fruits and beef.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits right in the Old Quarter, a maze of narrow streets packed with shops, street food stalls, and colonial architecture. It's an excellent area for those who want to be in the middle of the action.
Hoan Kiem Lake: A short walk from the hotel, Hoan Kiem Lake is a central landmark and a pleasant spot for a stroll, especially in the morning when locals practice tai chi. It's surrounded by cafes and historic sites.
Temple of Literature: About 2.5 km away, the Temple of Literature is Vietnam's first university and a peaceful escape from the city's bustle, offering insights into the country's history and architecture.
24 Pho Hang Ga, Hang Bo, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 30 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:59, and check-out is at 11:00.
Is parking available at the hotel?
Yes, the hotel offers parking and also provides valet parking.
Are pets allowed?
No, pets are not allowed at Keypad Hotel.
Does the hotel offer airport transportation?
Yes, a paid airport shuttle is available, and the staff can also help arrange airport transportation.
What room types are available?
The hotel offers a Superior Double Room and a Deluxe Double Room, both with a king-size bed.
The bottom line
Keypad Hotel - 24 Hang Ga offers a compelling combination of location, service, and value for travelers wanting to immerse themselves in Hanoi's Old Quarter. With consistent praise for its breakfast and staff, it's a reliable choice for a comfortable stay.
8.2A well-reviewed city hotel in a prime spot.
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